VoIP-Info.org, a VoIP and hosted PBX (News - Alert) comparison site, recently revealed the top three best hosted PBX providers for business of 2013, which are Vocalocity, Nextiva and Jive Communications. The site used customer feedback, hosted PBX pricing, service features and expert ratings to arrive at the annual ranking.

Vocalocity (News - Alert) has been ranked as the best hosted PBX provider for business of 2013. The company provides different plans that suit the needs of business and residential customers. It excels in customer service as well as call quality.

PBX Unlimited Extension, Vocalocity’s business hosted PBX plan, offers unlimited local and long distance calling, with features like voicemail to e-mail transcription and call recording. It does not require contractual commitments or setup fees.

Nextiva was selected for second place in this year’s list of the best business hosted PBX providers. A business and residential hosted PBX provider, Nextiva services the United States and Canada. Customer service and easy set up features are the plus points of Nextiva hosted PBX service.

The company’s business VoIP phone service plan Nextiva Office ensures high call quality, reliability and quick setup.

Jive Communications offers the Jive PBX business VoIP service plan, which does not require contracts or fees. It provides unlimited long distance, unlimited voicemail boxes, unlimited extensions and other optimized features.

According to officials, business VoIP services in the form of business hosted PBX service ensures optimum call quality and reliability cost effectively. Competition existing among hosted PBX providers is intense as it is a rapidly growing industry. Infonetics Research (News - Alert)  predicted a growth to $76.1 billion by 2015 for the VoIP industry.

Earlier this month, Voip-Info.org announced its predictions of the top three best residential VoIP providers of 2013. To determine the list, experts at Voip-Info.org analyzed a number of factors, including pricing, ratings, plan features, editor’s picks and customer reviews. With millions of consumers switching to residential VoIP in order to save money on their monthly home phone bill, there is a large amount of competition between residential hosted VoIP providers.