Today's economy, combines with ever-increasing pressures to compete and improve performance while maintaining compliance with stringent laws and regulations, are driving businesses to evaluate potential call recording options. Not only does it just make sense, but many businesses are simply required to record phone calls for an undisputable record of transactions, while others find that implementing a call recording solution offers the most effective and affordable way to demonstrate a pattern of compliance or to develop an enhanced training program to increase customer satisfaction. The VoIP Call Recording channel is your resource for news, commentary, and information on call recording, including feature articles, all designed to increase your awareness of cost effective call recording solutions, like SIP Print, which brings affordable, system-level SIP-based call recording to the SMB market, and lowers the cost for enterprises.
VoIP Call Recording Featured Articles
Call Recording's Liability Risks: Defending against CIPA