|
September 18, 2012
VoIP's Challenge in Replacing a MonopolyA recent California bill, SB1161, reopens an old debate: Should VoIP be regulated as a public utility like its landline counterpart? The California bill, which was passed by the California Assembly in May and awaits the signature of Gov. Jerry Brown, prohibits the state’s Public Utilities Commission (PUC) from imposing new regulations on VoIP and other Internet services. If the bill passes, it will join 24 other states that have similar legislation. The argument in favor of regulating VoIP is that it is becoming an indispensible aspect of business, and there must be assurance that VoIP stays reliable, affordable and neutral, and at least as good as what it replaces; the FCC (News - Alert) has already forced VoIP providers to re-architect their services to handle 911 emergency services and data protection rules, things that landlines already must include. But VoIP is not like landline phone service, as Larry Downes pointed out in a recent Forbes article. It is not a utility. “According to the classic 1964 book Public Utility Economics,” wrote Downes, utilities “are that tiny subset of companies that ‘operate with government approval as monopolies and supply a service which is indispensable to modern life.’” Utilities are regulated because they are businesses that both work in an area with a high barrier to entry for competition and, at the same time, are essential. They must be regulated because competition is hard to come by. VoIP does not suffer from this issue. “The genius of the packet-switched network means new VoIP services can reach every user worldwide without any specific infrastructure investment,” noted Downes. “You don’t need eminent domain to build software.” Competition is robust, which keeps the consumer in charge. On the surface, the passing of SB1161 will be a clear shield against the perils of regulation in California, which include slowed innovation and price inefficiencies among many other downsides. But it still leaves a patchwork quilt of regulation that allows each state to dictate the hoops VoIP providers must jump through. The question of VoIP regulation is an old one. In 2004, TMC’s (News - Alert) Internet Telephony Magazine tackled the issue and noted that some thought VoIP should be regulated on the Federal level, if only so it wouldn’t be subjected to possible patchwork of regulations that vary from state to state, not unlike the confusing situation currently in the European Union. “The FCC needs to get involved instead of having state-by-state regulations because it will make the market a mess,” In-Stat/MDR senior analyst Daryl Schoolar (News - Alert) noted at the time. “For one thing, there’s the issue of different rules being imposed by different states. For another, it’s using the mindset of the old telecom world on a new and very different kind of technology.” This hasn’t played out so far in the U.S. market, but it could. Perhaps VoIP should be regulated on the Federal level, if only to ensure that it stays unregulated. Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter. Edited by Rachel Ramsey
[8:20] SIP Print Helps Payworks Boost Quality Assurance
SIP Print recently worked with Payworks, a Canadian payroll company, enabling Payworks to boost its Quality Assurance and archiving capabilities thanks to SIP Print's top-of-the-line...
› Read More Call Recording Version 1.42 from SIP Print Incorporates API and HTTPS
Not all call recorders are made equal, no, especially with today’s advancements from the industry’s leading players in the VoIP call recording space. This week, SIP Print emphasized its leading stance in the market space with the unleashing of its new series of...
› Learn More SIP Print Announces Technology Partnership with eZuce
Relationship
Westlake Village, California, January 2011—SIP Print LLC, the leading Pure SIP
Recording™ Manufacturer, announced today it has entered into a technology partnership
with eZuce, the first company to provide a SIP-based software only solution to enable...
› Learn More SIP Print Call Recording Receives TMCnet's 2009 Communications Solutions Product of the Year Award
SIP Print has announced that Technology Marketing Corporation has named SIP Print Call Recording as a recipient of a 2009 Communications Solutions Product of the Year Award...
› Learn More SIP Print Awarded INTERNET TELEPHONY's 2010 TMC Labs Innovation Award
Technology Marketing Corporation has named SIP Print Products and Services as a 2010 TMC Labs Innovation Award winner.
In a release, Don Palmer, CEO of SIP Print, said the award coincides with the ever increasing market demand in the marketplace across a wide spectrum of industries with strong call recording requirements, such as financial services, legal, healthcare, automotive, call centers, energy, manufacturing, government and first responders. He said the company is honored by TMC Labs and to have passed its rigorous innovation award criteria...
› Read More SIP Print Launches SIP Print Labs Hosted VoIP and Co-Lo Program
Lab Customization Program to Provide Custom Call Recording Products and Services for Leading Hosted and Co-Lo VoIP Providers Based Upon Sip Print Call Recording Systems...
› Read More SIP Print Launches SIP Print Labs
Lab Certification to Authenticate Interoperability between Leading VoIP IP-PBX Systems and SIP VoIP Call Recording Platform
Los Angeles (PRWEB) June 23, 2009 — SIP Print™...
› Read More ![]() ![]() ![]() ![]()
The world's first and only affordable SIP-compliant call recording system
Not sure why you should record your calls? › Learn More
|